2021 Fillmore St PMB2123 San Francisco CA 94115

Effective Date: May 26, 2025

GoldenYearsCave.com (“Company,” “we,” “us,” or “our”) is dedicated to respecting and protecting your privacy, particularly when it comes to the use of mobile devices and mobile communications. This Mobile Privacy Policy explains how we collect, use, share, and protect your personal information specifically when you interact with us via mobile platforms, including SMS text messaging, mobile browsers, and other wireless devices.

This policy supplements our general Privacy Policy and applies specifically to mobile data collected through mobile use of our website, SMS alerts, and mobile form submissions.

1. Mobile Data We Collect

When you access our services through a mobile device or opt in to receive mobile communications (such as SMS alerts), we may collect the following types of mobile-specific personal data:

  • Your mobile phone number

  • First and last name

  • Carrier information (e.g., AT&T, Verizon)

  • Device type, IP address, and browser information

  • Interaction metrics such as when messages are opened, links are clicked, and replies are sent

We collect this data only when voluntarily submitted by you, either through opt-in forms, SMS opt-ins, or while using our mobile-responsive website.

2. Purpose of Collecting Mobile Information

We collect mobile-specific information to:

  • Send relevant updates regarding healthcare assistance, alerts, and service updates

  • Confirm your identity and ensure secure access

  • Personalize and optimize the mobile experience

  • Improve the performance and reliability of our mobile communications

  • Comply with legal and regulatory requirements

We strive to limit collection to what is necessary for the functioning and improvement of our mobile services.

3. User Consent and Opt-In Process

Before sending any SMS communications, we obtain explicit written consent from users through clear opt-in methods such as:

  • Online sign-up forms with checkbox consent

  • Text-based opt-ins initiated by users texting a keyword to our shortcode

Your consent is never implied—you must opt in affirmatively, and we retain proof of your consent as required under applicable law.

4. SMS Program Disclosures

By opting in to our mobile messaging services, you agree to the following program parameters:

  • Message frequency: Up to 5 messages per month

  • Message and data rates may apply depending on your wireless plan

  • You can reply HELP for help or STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to opt out at any time

  • We do not share your mobile information with third parties or affiliates for marketing or promotional purposes

  • All opt-out requests are honored immediately and comprehensively

For assistance, you may contact us at:
📧 info@GoldenYearsCave.com
📞 (855) 755-0286

5. How Mobile Information is Used

We use mobile data specifically for the purposes you consented to. This may include:

  • Sending time-sensitive alerts about healthcare resources

  • Notifying you about changes or improvements to our services

  • Delivering wellness-related promotional messages with your permission

  • Conducting security monitoring of account access and authentication

  • Auditing message delivery, performance, and engagement analytics

We do not use mobile data to serve ads or resell information to other parties.

6. Disclosure of Mobile Data

We do not rent, sell, or otherwise share mobile-related personal information to third parties for marketing or advertising purposes. Disclosure of mobile data is limited to the following:

  • To service providers that assist us in managing mobile messaging platforms, who are under strict confidentiality obligations

  • To legal or governmental authorities if required by law, subpoena, or regulation

  • To investigate potential violations of our terms of service or to protect our rights, safety, or users’ safety

Again, no mobile information is shared or sold for third-party promotional use.

7. Data Security for Mobile Communications

We implement reasonable and appropriate physical, technical, and administrative safeguards to protect mobile information, including:

  • Secure hosting environments with encrypted communications (SSL/TLS)

  • Access controls restricting data to authorized personnel only

  • Frequent audits of mobile systems and logs

  • Safe storage and prompt deletion of inactive mobile numbers or expired consent tokens

We regularly review our systems to ensure the continued confidentiality of your information.

8. Opting Out and Managing Your Preferences

You are in full control of your participation in our mobile communications. You may:

  • Opt out at any time by replying STOP or any accepted opt-out keyword

  • Change your preferences by contacting our support team

  • Request a full copy of your consent and communication history

  • Re-enroll later by re-initiating the opt-in process through the website or SMS

We do not penalize or restrict access to services if you choose not to receive mobile communications.

9. Retention of Mobile Information

We retain mobile communication data only for as long as necessary to fulfill its original purpose or to comply with applicable laws. This includes:

  • Maintaining opt-in/opt-out records for regulatory compliance

  • Deleting outdated or inactive mobile numbers from our systems

  • Periodically purging message logs after analytic reviews

We commit to purging mobile data responsibly and securely when no longer needed.

10. Mobile Advertising and Tracking

We do not engage in behavioral advertising via SMS nor do we allow third-party ad trackers in our mobile messaging channels. While our mobile website may use analytics tools for performance insights, no personally identifiable mobile data is used for advertising purposes.

11. Children’s Use of Mobile Services

Our mobile services are not intended for individuals under the age of 18. We do not knowingly collect mobile numbers or personal information from children. If we discover that we have inadvertently collected such data, we will immediately delete it and take steps to prevent future occurrences.

12. Contacting Us Regarding Mobile Privacy

We encourage users to contact us directly with any questions or concerns regarding our Mobile Privacy Policy or practices.

GoldenYearsCave.com
2021 Fillmore St PMB2123
San Francisco, CA 94115
Phone: (855) 755-0286
Email: info@GoldenYearsCave.com

By using our mobile services or submitting your phone number, you acknowledge and agree to this Mobile Privacy Policy.